Our Commitment to You
LPL Financial (“LPL Financial”) and its family of affiliated companies are committed to maintaining the trust and confidence of our customers. We want you to understand how we protect your privacy when we collect and use your nonpublic personal information (“personal information”) in the course of business, as well as the measures we take to safeguard your personal information. Keeping personal information secure and private is a priority at LPL Financial.
The following members of the LPL Financial family of companies subscribe to this Privacy Notice: UVEST Financial Services Group, Inc., Associated Securities Corp., Waterstone Financial Group, Inc., Independent Advisers Group Corporation, Linsco/Private Ledger Insurance Associates, Inc., The Private Trust Company, N.A., Mutual Service Corporation, IFMG Securities, Inc., Independent Financial Marketing Group, Inc., LSC Insurance Agency of Arizona, Inc., PTC Holdings, Inc., LPL Independent Advisor Services Group LLC, Mutual Service Mortgage, LLC, MSC Insurance & Securities, Inc., Mutual Service Corporation (Nevada), Associated Planners Investment Advisory, Inc., and Associated Financial Group, Inc. We will refer to these affiliates variously as “our affiliates,” “our affiliated companies,” and “affiliates.”
While providing service to you, we collect personal information from the following sources:
- Account applications and other standard forms related to your accounts. Examples of information collected include your name, address, Social Security number, assets, types and amounts of investments, transactions and income.
- Your transactions with LPL Financial and its affiliated companies, including those that work closely with LPL Financial to provide you with diverse financial products and services. Examples of information collected includes your account balance, payment history, parties to transactions, types and amounts of investments, transactions, and credit card usage.
- Consumer reporting agencies, including information concerning your credit worthiness and credit history.
- Information obtained from third parties when verifying applications or other forms. This may be obtained from your current or past employers or from other institutions with which you conduct financial transactions.
Keeping your information secure is one of our most important responsibilities. We restrict access to your personal information to those employees and agents who assist us in providing products or services to you. We maintain physical, electronic and procedural safeguards that comply with applicable law to protect your personal information. We train our employees in the proper handling of personal information. When we use other companies to help provide our services to you, we require them to protect the confidentiality of personal information they receive.
Use of “Cookies”
Disclosing Personal Information to Non-Affiliated Third Parties
We do not sell, share or disclose your personal information to non-affiliated third-party marketing companies, except personal information we share with other financial institutions pursuant to joint marketing agreements we enter into with them. For example, when banks and credit unions offer investment program services through LPL Financial LLC or its affiliates, those program services may be conducted under joint marketing agreements between us and the banks or credit unions.
We may disclose all of the information we collect, as described above in the section captioned “How We Collect Your Personal Information,” to companies that perform marketing or other services on our behalf and to other financial institutions with which we have joint marketing agreements. All of these companies are contractually obligated to keep the information that we provide confidential and use the information only to provide services as allowed by applicable law or regulation. They are not permitted to share or use the information for any other purpose. We may also disclose to our affiliates all of the information we collect, as described above in the section captioned “How We Collect Your Personal Information.” To the extent that applicable state laws grant you greater protections in connection with our sharing of your personal information, we will comply with those laws.
We may also disclose your personal information as permitted or required by law. These disclosures may include, for example, information to process transactions on your behalf, to conduct our operations, to follow your instructions as you authorize, or to protect the security of your financial records.
If your financial advisor terminates his or her relationship with us and moves to another brokerage or investment advisory firm (“New Financial Institution”), we or your financial advisor may disclose your personal information to the New Financial Institution unless you instruct us not to. Similarly, if the bank, credit union, or other financial institution with which we have a joint marketing arrangement (such as a bank or credit union investment services program) terminates its relationship with us and establishes a relationship with a New Financial Institution we may disclose your personal information to the New Financial Institution unless you instruct us not to.
If you want to follow your advisor or your bank, credit union or other financial institution to a New Financial Institution when your financial advisor or your bank, credit union or other financial institution terminates its relationship with us, please do not send in the Privacy Choices Notice form. However if you do not want us, your financial advisor or your bank, credit union or other financial institution to disclose your personal information to the New Financial Institution, and if you do not want your financial advisor or your bank, credit union or other financial institution to retain copies of your personal information when your financial advisor or your bank, credit union or other financial institution terminates his, her or its relationship with us, you may request that we, your financial advisor and your bank, credit union or other financial institution limit the information that is shared with the New Financial Institution by filling out the attached Privacy Choices Notice and mailing it to: Privacy Management, c/o Enterprise Risk Management, LPL Financial LLC, 9785 Towne Centre Drive, San Diego, CA 92121-1968. If your primary address is in a state that requires your affirmative consent to share your personal information with the New Financial Institution (such as California or Vermont), then you must give your written consent before we will allow your financial advisor to take any of your personal information to that New Financial Institution. You can withdraw your consent at any time by contacting us at the address provided above.
Disclosing Personal Information to Affiliates
We do not share your personal information with our affiliated companies for marketing purposes. However, we may share within our family of affiliated companies information about our transaction or experiences with you, such as your name, Social Security number, account or payment history and similar information. For example, if you currently do business with one of our affiliates, or if you ask to receive information or offers from them, we may share your personal information with those affiliates. Our affiliates may also continue to use personal information they receive from us to perform services on our behalf, to respond to communications from you, as you authorize or request, or, if you are their customer, to offer you their products or services. To the extent that you are entitled to other protections under applicable laws and these laws apply, we will comply with them when we share personal information about you.
If Your Relationship with Us Ends
If our relationship with you ends, we will continue to treat and protect your personal information in accordance with this Privacy Notice. That means that we may continue to share your personal information with our lending partners and affiliates as previously described or permitted by law. However, if you notify us of your election not to have us share your personal information with others before or after your relationship with us ends, we will honor that request.
We reserve the right to amend (that is, to add to, delete from, or change) the terms of this Privacy Notice from time to time. Our Privacy Notice, as in effect, is continuously posted on our website. By electing to become one of our customers or by receiving our products and related services, you agree to receive copies of our Privacy Notice and any amendments to it from our website, unless you notify us otherwise in writing at the address below. You may view our Privacy Notice online at www.lpl.com (click on Privacy). Notwithstanding the foregoing, we will provide you with a written copy of our Privacy Notice at least annually.
Additional State Opt-Out Information
The information sharing practices described previously are in accordance with Federal law. In states where additional notification is required before you can provide an effective opt-out, we will contact you separately regarding your opt-out choices.
View and Change Your Personal Information
You can review the personal information we maintain on you and make any needed corrections to it by contacting us in writing at the address that follows.
Right to Access and Correct Information
You may write to us at the address below with any questions you may have about your personal information. You may see and copy the personal information that we have about you in person. If you prefer, we will copy and send it to you. If you think the personal information that we have in our files is incomplete or incorrect, you may request that we complete or correct the disputed personal information. We will review your request. We will either make the change or explain why we did not do so. If we do not make the change, you may file a written statement of dispute with us. We will include the written dispute in future disclosures of that personal information. We will send the written dispute to anyone you request us to who received your personal information from us in the past two years. To exercise these rights, please send us a written request. Please include your name, address, daytime phone number, and the personal information that you would like access to or that you believe needs correction. We may charge a small fee to collect and send the personal information to you. To protect your personal information, we may ask you to verify your identity and to provide other details to respond to your request.
Our mailing address for purposes of this Privacy Notice is:
c/o Enterprise Risk Management Department
9785 Towne Centre Drive
San Diego, CA 92121-1968
Confidentiality of Social Security Numbers
Keeping personal information secure and private is a priority at LPL Financial LLC and one of our most important responsibilities. We restrict access to your personal information to those employees and agents who assist us in providing products or services to you. We maintain physical, electronic and procedural safeguards that comply with applicable law to protect your personal information. We train our employees in the proper handling of personal information. When we use other companies to help provide our services to you, we require them to protect the confidentiality of personal information they receive.
While providing service to you, we do collect your Social Security number in order to complete account applications and other standard forms related to your accounts. In accordance with the terms of our Privacy Notice and our Branch Office Security Policy and Implementation Standards and our Home Office Security Policy (our “Information Security Policies”), we protect the confidentiality of your Social Security number as we do all of your personally identifiable information. Access to Social Security numbers is limited and the unauthorized disclosure of Social Security numbers is prohibited pursuant to the terms of our Privacy Notice and our Information Security Policies.
Questions related to the protection of your Social Security number or your other personally identifiable information may be answered from [email protected]
Click here to download the opt out form.